Appointment Cancellation Policy:
At Ayurvawellness, we understand that there may be a need for cancelling your scheduled appointment, we try to be as flexible as possible in working with our guests when going through the cancelation process and if given sufficient notice there are no cancellation fees charged.
The applicable cancellation fees are described below. The cancellation notice can be given by sending us an email with the subject “appointment cancellation” or calling our centers and speaking with a sales associate.
Appointments cancelled within 2 hours or No Show Fee:
If a scheduled appointment is cancelled within 2 hours of the scheduled visit, then a full charge of the service will be applied for that appointment.
Appointment cancellation between 2 to 6 hours prior:
A cancellation fee of $25 is applied when a scheduled appointment is cancelled any time within 6 to 2 hours prior the appointment time.
Appointment cancellation between 12 to 6 hours prior:
Any cancellation between 12 to 6 hours prior to the scheduled visit time can be cancelled with no cancellation charges if the cancellation has not occurred more than 3 times in a year. If such cancellation occurs more than 3 times in a 12 month period then a cancellation fee of $25 will be charged.
Cancellation due to emergency:
In emergency situations such as medical, weather condition, transportation , please notify us in writing and provide a proof of such emergency situation within 10 days to get a full refund of the cancellation fees that was applied.