At Ayurvawellness, we understand that there may be a need for canceling your scheduled appointment, we try to be as flexible as possible in working with our guests when going through the cancelation process and if given sufficient notice there are no cancellation fees charged.
The applicable cancellation fees are described below. The cancellation notice can be given by sending us an email with the subject “appointment cancellation” or calling our centers and speaking with a sales associate.
- Appointments canceled within 6 hours or No Show
A full charge of the service is applied if a scheduled appointment is canceled within 6 hours of the scheduled start time or if the guest is a no show.
- Appointment cancellation between 12 to 6 hours prior
Any cancellation between 12 to 6 hours prior to the scheduled visit time can be canceled with no cancellation charges if the cancellation has not occurred more than 3 times in a year. If such cancellation occurs more than 3 times in a 12 month period then a cancellation fee of $25 will be charged.
- Appointment cancellation between 2 to 6 hours prior
A cancellation fee of $25 is applied when a scheduled appointment is canceled any time within 6 to 2 hours prior to the appointment time.
- Cancellation due to emergency
In emergency situations such as medical, weather conditions, transportation, please notify us in writing and provide proof of such emergency situation within 10 days to get a full refund of the cancellation fees that were applied.