To ensure your time with us is as pleasurable and as seamless as possible, we ask you to arrive at AyurvaWellness a minimum of 20 minutes ahead of your scheduled time.
If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time, however this may be necessary to decrease with respect of the next appointment; full treatment costs apply.
If you need to reschedule or cancel your appointment, please notify us at least 12 hours in advance to avoid being charged for the service. “No – Show ” or appointments cancelled with less than 12 hours advance notice will be charged the full service price. Cancellation of a package, group booking or ritual requires 24 hours notice.
Advance bookings are always recommended to guarantee your preferred treatment and time. We cannot secure any spa treatments without a credit card details or cash deposit.
Please notify reservation before booking any treatment if you have any physical ailments, allergies or disabilities, or are taking any medication, as this may affect your choice of treatment.
Your modesty will be respected at all times. Disposable under garments are available if desired. Robes and slippers are provided for your comfort, we provide lockers to store your personal belongings during your visit.
AyurvaWellness cannot accept responsibility for any lost or stolen items.
All spa guests must be 16 years of age and above.
AyurvaWellness is a tranquil environment for everyone to enjoy, as a courtesy to our other guests, please switch off your mobile phone or place it in silent mode at all times while within the clinic.
Thank you and have a pleasurable visit with us.